Refund Policies

Theatre Production (The Little Mermaid JR) Refund Policy
Refund request received by August 28, 2025:
Eligible for refund of theatre tuition paid, less $100 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received August 29-September 11, 2025
Eligible for refund of theatre tuition paid, less $200 OR a credit on your account for the full amount paid to be used for future camp/class/production.

Refund request received after September 11, 2025
No refunds or credits available 
If Upstart Crow cancels a theatre production before the first day of rehearsals, a full refund or credit to the student account will be offered.
 

If you withdraw your student from class more than two weeks before your class begins, a refund minus a $25 cancellation fee will be offered.

If you withdraw your student less than two weeks before your scheduled class begins, we can transfer your tuition to another program offering (depending upon availability), credit your Upstart Crow account for a future class, production, or camp, or process your tuition as a donation.

If Upstart Crow cancels a class before the first day of programming, a full refund of class tuition paid will be offered.

Registration holds a student’s spot in a program, making it unavailable for other students to register for that spot. We hope your class is a great fit, but if after the first day of class, you choose not to continue our staff is happy to switch you into an alternative class within the same session, but we will not issue a refund. After the second class session, we are not able to accommodate class transfers.